Article

Moving from FleetCard Online: your ‘ready to move’ email and first sign-in

Summary: We’re moving existing customers to FleetCard Connect in stages. Find out what the ‘ready to move’ email means and how to sign in for the first time.


We’re moving FleetCard customers from FleetCard Online to FleetCard Connect in stages. When it’s your turn, we’ll send you an email with the subject line subject “Your FleetCard account is ready to move”.

Haven’t received the email yet?

Keep using FleetCard Online as normal. Your account hasn’t moved yet, and nothing changes for you until you get the email.

When you get the email
  1. Open the email and click in the FleetCard Connect link  
  2. Enter your existing details. Use the email address and password you used to log into FleetCard Online.  
  3. Complete first sign-in. Your account will migrate to FleetCard Connect and you can start managing your account straight away.  
If you manage other users

Users on your account will also be able to sign in to FleetCard Connect with the same email address and password they used on FleetCard Online. 

Having trouble?
  • My email address has changed. Contact us on so we can update it before you sign in. 
  • I forgot my password. Select Forgot password on the FleetCard Connect sign-in page and follow the instructions. 
Next steps 

Once you’re signed in, the FleetCard Connect User Guide walks you through each feature, step by step. 

Still stuck? Contact us. 

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