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New customers: activating your account

Summary: Welcome to FleetCard. Here’s how to activate your FleetCard Connect account and sign in for the first time.


Once your account has been approved, we’ll send you an email to activate your FleetCard Connect account.

Activate your account
  1. Open the activation email and click in the activation link. 
  2. Enter your email address on that page and click the ‘activate’ button.   
  3. You will receive an email with a temporary password and a link to login.  
  4. Sign in using your email address and temporary password, then follow the prompts to create a permanent password. 
After you sign in

We recommend you: 

  1. Check your cards have been ordered in Manage Cards. If not, go to Order Cards and get your first card on the way. 
  2. Add other users who need access. Go to Users and find the Create User button on the top right. 
  3. Add the Fleet Services that suit your business (ie. Roadside Assistance and Tolls) in Manage Account.  

For step-by-step help with each of these, see the FleetCard Connect User Guide. 

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